Refund and Returns Policy

Our Refund and Returns Policy ensures your satisfaction with Risa Retail LLC products. We offer a hassle-free 30-day return window for unused items in their original condition. Learn more about our easy return process, refunds, exchanges, and shipping guidelines below.

Returns

We want you to be completely satisfied with your purchase from Risa Retail LLC. If for any reason you are not entirely happy with your product, we offer a 30-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us immediately.

Shipping

To return your product, please contact our customer service team for instructions on where to send the item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions regarding our refund and returns policy, please contact our customer service team. We are here to assist you.

Need a Help?

• 
  +1 727-382-8424
• 
  info@risaelectronics.com
• 
  7901 4th St N #6206, St Petersburg, Florida 33702